How To Get More Reviews for Kava Bars
As a kava bar owner, you know that positive word-of-mouth can be the key to your business’s success. In today’s digital age, online reviews are the modern-day equivalent of word-of-mouth recommendations, and they can make or break your business. In this article, we’ll discuss the benefits of more online reviews for your kava bar and give you actionable tips on getting more online and offline reviews.
The Benefits of More Online Reviews for Your Kava Bar
A review on Google or Yelp may be a quick and simple process, but the benefits are ongoing. The more people you can get to leave an online review for your business, the easier it will be to achieve certain business objectives. If you haven’t already put importance on your online business reviews and ratings, now’s the time to change that and prioritize it in your kava bar’s local marketing strategy. Here are some facts and stats to back this up:
- More reviews, more leads: The more online reviews you have, the more likely customers are to find you online. Positive reviews can act as a virtual referral, driving more leads to your kava bar.
- More positive reviews, more purchases: Research shows that customers are more likely to purchase from a business with a lot of positive reviews. In fact, they read a minimum of 10 reviews before feeling confident in making a decision. So, the more positive reviews your kava bar has, the more likely new customers are to visit and a shout BULA.
- Higher reviews, higher rank: Online reviews are an essential factor in how search engines rank businesses. According to BrightLocal, reviews are the #2 biggest factor for local rankings right behind optimizing your Google My Business profile. The more positive reviews your kava bar has, the higher it will rank in map and local search results, making it more visible to potential customers.
- More reviews, better profit: A study found that businesses with more reviews tend to have higher revenue than those with fewer reviews. It’s a no brainer that more positive endorsements equal more people visiting your kava bar, and the less you’ll have to spend on Ads or marketing to get the same results. So, the more reviews your kava bar has, the better its chances are of making a profit.
Now that we’ve discussed all the good things that come from having more online reviews for your kava bar, let’s get into the juicy stuff. We’ve divided our list of actionable tips into two categories: online and offline. The online section is all about digital strategies you can use to encourage customers to leave reviews on popular platforms. Meanwhile, the offline section focuses on in-person techniques that’ll make your customers feel so good they’ll wanna shout about it from the rooftops. By breaking things up like this, we’re giving you a comprehensive list of options that can be implemented both online and offline, and all in a super easy-to-read format. Let’s get started!
Things To Do Online
- Ensuring your kava bar is listed and verified on all the relevant platforms is a crucial first step to getting more online reviews. By being listed on top websites, you can increase your visibility and attract more customers. Here’s a list of the top websites we recommend you sign up for or get verified on:
- Google My Business – This is an essential platform to get your kava bar listed and verified on. Not only does it help you show up on Google Maps, but it also improves your ranking on organic search results.
- Facebook – Facebook is a social media giant and a great platform for businesses to get listed and verified on. By setting up a Facebook Business Page, you can connect with potential customers, share updates about your kava bar, and encourage customers to leave reviews.
- Yelp (Apple Maps) – Yelp is a popular review site used by millions of people. Getting your kava bar listed and verified on Yelp can attract more customers and build a positive reputation. Yelp reviews also appear on Apple Maps.
- TripAdvisor – TripAdvisor is a popular travel website that allows customers to leave reviews about their experiences. Getting your kava bar listed and verified on TripAdvisor can help attract tourists and travelers looking for a great kava bar experience.
- BestKavaBar – Get listed and verified on the #1 Kava Bar Review website in the world to respond to user reviews as well as update your kava bar description and share/upload valuable details like photos, videos, menu, happy hour times, events, parking instructions, or kava bar merch.
- Bing Places – Don’t forget about Bing! With the increasing popularity of Bing’s AI ChatGTP-4 integration, more and more people are switching to Bing, which means you better be on it. Ensure your kava bar is listed and verified on Bing Places to increase your visibility and attract more customers.
- Google My Business – This is an essential platform to get your kava bar listed and verified on. Not only does it help you show up on Google Maps, but it also improves your ranking on organic search results.
- Upgrade to BestKavaBar Premium to utilize their Review Management tools to import existing reviews and manage new ones. They offer an integrated review funnel to generate more happy reviews from customers, and a dashboard to monitor and respond to online reviews from all 5 of the important sites listed above. Click here to upgrade to BestKavaBar Premium.
- Post on social media to encourage customers to leave reviews. Use your social media platforms to ask customers to leave a review and share their experiences.
- Send SMS and/or email to ask for reviews. If you collect phone numbers or emails, you can use text messages and email marketing software to ask customers to leave a review after they visit your kava bar.
- Use review funnels to direct happy customers to submit reviews, and unhappy customers to share their feedback directly with you. This approach can help you generate more positive reviews and address negative ones. We recommend BestKavaBar Premium Plus, as they have a kava bar optimized review funnel.
- Include a “leave us a review” CTA on your website. Make it easy for customers to find your review sites and leave a review by having a clear call to action on your website, with a link to the review sites or your review funnel.
- Create and leave QR Coded “leave us a review” cards or stickers. This can encourage customers to leave a review while they’re still in your kava bar. You can use business cards, postcards, or table signs with a Call to action like “Leave Us a Review”, or a funny one to catch their attention like “Kava Good Time? Don’t be shellfish. Leave Us a Review so we can Shellabrate!”… maybe too many dad jokes for 1 card. Make it easy by adding a QR code with a shortlink to your review funnel or favorite review website.
- Make it easy for customers to leave a review and emphasize how easy it is. Customers are more likely to leave a review if it’s easy. Creating an easy review funnel, QR code, or direct link to your review page can make the process of leaving a review quick and hassle-free. Make sure to include instructions on how to leave a review, and emphasize how easy it is for customers to do so.
- Review Shortlink / QR Code. One way to make leaving a review easy is to provide a direct shortlink or QR code to your review page. You can include this link and QR code anywhere or anytime you ask for a review — from in your kava bar, to your website, social media or even text messages. By providing a direct link or QR code, customers can easily click/tap through and leave a review without searching for your business on review platforms.
- Use a Review Funnel! A review funnel is another option that directs customers to the review platform of your choice. A review funnel can be a series of steps that guide customers through the review process, making it simple and straightforward. Point your review shortlink and QR code to this page — you’ll thank me later.
- That Was Easy! In addition, make sure to emphasize how easy it is to leave a review. Use simple language and avoid complicated instructions that may confuse customers. You can even include visual aids like screenshots or videos to show customers how to leave a review step-by-step.
Remember, the easier it is for customers to leave a review, the more likely they are to do it. By simplifying the process and highlighting how easy it is, you can encourage more customers to leave reviews and improve your online reputation.
- Respond to positive reviews with a unique and personal message thanking them and encouraging them to return. This can help build a relationship with your customers and encourage repeat visits. For larger kava bars, you can also have the Kavatender who served the customer respond instead with a personalized response. This will make all customers feel more valued and appreciated.
- Respond to negative reviews professionally and empathetically to show that you value customer feedback and are willing to improve. Addressing negative reviews can help improve your business and demonstrate to customers that you care about their experience.
- Put your best reviews front and center on your website, social media, or menu. Showcasing positive reviews can help build credibility and trust with potential customers.
Things To Do Offline / In-Person
- Provide excellent customer service & give customers a reason to review your kava bar: Make sure your customers have a positive experience from start to finish. Providing excellent customer service and creating a welcoming atmosphere can give your customers a reason to leave a positive review.
- Offer an excellent first-time experience. First impressions are important, so make sure your kava bar provides a unique and memorable experience for first-time visitors and kava drinkers. Since Kava usually has a reverse tolerance and taste like mud, optimizing how you introduce Kava to kava virgins and how they feel when they leave is essential. Offer free shells, offer a sizable discount, or create a first-timer special for new customers so they can actually feel the relaxing/euphoric effects and be encouraged to return and leave a review… instead of just leaving them with a bad taste in their mouth. First-time customers are also much more inclined to leave you a review, especially when they have a really good time (or a really bad time).
- Train staff to improve customer service and experience. Staff training can improve the overall customer experience and increase the likelihood of positive reviews.
- Ask customers in person for feedback and reviews. Encourage your staff to ask customers for feedback and leave a review as they are cashing out or before leaving your kava bar.
- Treat your employees well to create a positive work environment that reflects well on your business. Happy employees lead to happy customers, so treat your staff well to create a positive work environment and drive more positive reviews.
- Free Shell or Tea to customers who leave a review. Incentives can encourage customers to leave a review and show them that you value their feedback.
- Showcase your reviews on your TVs or Digital Menus with tools like OptiSigns. Displaying positive reviews can encourage customers to leave their own review and provide social proof that your kava bar is worth visiting.
- Include a “leave us a review” CTA on customer receipts. After customers pay their tab, include a message asking them to leave a review and providing links to your review sites right on their receipt.
- Run a review contest and reward customers who leave a review. Encourage customers to leave a review by offering a prize or discount for their next visit.
- Host events and encourage customers to leave a review. Hosting events like live music, open mic, bingo, trivia, and tournaments (pool, video games, rock-paper-scissors, etc.) can provide a uniquely positive experience for customers and give them a reason to leave a positive review.
Becoming The Best Kava Bar with the Best Reviews
Getting more reviews for your kava bar can be a powerful tool to attract more customers, increase revenue, and improve your online reputation. By implementing these online and offline tips, you can encourage your kava bar regulars and new customers to leave glowing reviews and increase your business success. Remember to provide excellent customer service, make it easy for customers to leave a review, and respond to all reviews in a professional and empathetic manner. With a little effort, you can turn satisfied customers into your biggest advocates and almost guarantee your kava bar’s success.
Raise Your Shells To Getting More Reviews!
BULA!